We take thousands of phones calls every year from people asking questions regarding the operation of our equipment. The most frequently asked questions are presented here with the answers. If you have a particular question send it to the engineering department for a direct answer and maybe it will show up here.

Are your LAB GAURD safety shields bulletbroof?

Can I heat a reaction inside your Glove Bag?

Can my Over-Temp Probe control the temperature of my reaction?

Can you make a Glove Bag™ to my specifications?

Do you accept credit cards?

Do you ship products Internationally?

Does Glas-Col sell custom products?

How can I obtain user instructions for my product?

I cannot get my MW-1200A vacuum controller to control down to 1 mmHg?

Is there an instrument that will monitor the cooling water through my condenser and shut off power

Is your Glove-Bag air tight?

My controller is giving me a funny message when I turn it on flashing between

My temperature controller is giving me very unstable or erratic readings, it's not my thermocoup

My temperature controller keeps blowing fuses. What is wrong with the controller?

What are your delivery times on Standard Laboratory Products?

What's in a Lead Donut?

Why can't I bend my thermocouple to fit my reaction vessel?

Why don't you have Over Temperature Protection built into your Temperature controllers?